Answers calls 24/7
Understands requests and responds using approved business information.
It does more than answer. It completes the task.
Business-specific configuration, transparent capacity and controlled human handoff from one connected platform.
Books appointments
Collects details and completes compatible booking workflows.
Manages order requests
Advances product, service and reservation requests.
Responds across channels
Phone, WhatsApp, social, email and web chat in one operation.
Manages email
Classifies enquiries, drafts responses and follows defined workflows.
Human handoff
Routes uncertain, sensitive or priority conversations to your team.
Learns your business
Uses approved services, prices, hours, FAQs and rules.
Multilingual
Communicates consistently across international customer journeys.
Automates workflows
Turns conversations into appointments, records, tasks and outcomes.
YOU STAY IN CONTROL
Define what AI may say, do and transfer.
Approved responses, restricted topics, department routing, human handoff, data retention and system access are configured for your operation.
- Approved knowledge sources
- Business services and prices
- Opening hours and exceptions
- Appointment and operating rules
- Team members and departments
- Safety and escalation rules